Confabulate - Premium Proxy Services

30-Day Refund Policy

We offer a 30-day refund policy for our digital proxy services. You have 30 days after your bandwidth is added to your account to request a refund for any unused traffic.

To request a refund, please contact us at luke@confabulate.io.

Exceptions / Non-Refundable Items

The following are not eligible for refunds:

Used bandwidth (only unused traffic is refundable)
Gift cards and promotional credits
Services terminated due to Terms of Service violations

Refund Process

Once we receive your refund request, we will review your account usage and notify you whether the refund has been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at luke@confabulate.io.

Key Points

•30-day refund window from when bandwidth is added to your account
•Unused bandwidth only - only unused traffic is eligible for refund
•10 business days for approved refunds to process
•Original payment method - refunds processed to your original payment source
•Non-refundable items - gift cards, used bandwidth, and terminated accounts

Need Help?

Questions about refunds?

Our support team is here to help you with any questions about our refund policy or to assist with processing your refund request.

📧

luke@confabulate.io

Have questions about refunds or need to request a refund? Contact our support team.